The Root
Privacy Policy
Effective Date: May 5, 2025
Thank you for trusting The Root Coaching and The Root Shop, operated through https://violetwatersco.com (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our website, coaching services, digital content, and online shop.
By accessing or using any part of our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to operate our services, fulfill requests, and improve your experience.
Personal Information
When you book coaching sessions, download resources, subscribe to communications, or make a purchase, we may collect:
Name
Email address
Billing and shipping information
Payment-related details (processed securely by third-party providers)
Any additional information you voluntarily provide
Non-Personal Information
We may also collect non-identifying data such as:
IP address
Browser type and device information
Pages visited and interactions with the site
This data helps us improve functionality, performance, and user experience.
2. How We Use Your Information
We may use your information to:
Deliver coaching services, digital content, and customer support
Process orders and send confirmations or receipts
Communicate updates, newsletters, or promotional content (only if you opt in)
Respond to inquiries or service requests
Analyze usage trends and improve our offerings
Comply with legal or regulatory obligations
We do not sell, rent, or trade your personal information.
3. Sharing Your Information
We may share your information with trusted third-party service providers (such as payment processors, email platforms, or website tools) solely to operate our business and deliver services
These providers are contractually required to protect your information and use it only for authorized purposes.
We may also disclose information if required by law or to protect our legal rights.
4. Data Security
We use industry-standard security measures, including SSL encryption and secure platforms, to protect your personal information. While we take reasonable steps to safeguard data, no online system can guarantee absolute security. You share information at your own risk.
5. Coaching Disclaimer
Coaching services provided by The Root Coaching are intended for educational and personal development purposes only. Coaching is not therapy and is not a substitute for licensed medical, psychological, psychiatric, or mental health care.
If you are experiencing emotional distress, mental health symptoms, or a crisis, please seek support from a licensed healthcare professional or emergency services. By engaging in coaching services, you acknowledge that The Root Coaching is not responsible for medical or mental health outcomes.
6. Cookies and Tracking
We use cookies and similar technologies to:
Enhance site functionality
Analyze traffic and performance
Personalize content
You may disable cookies through your browser settings; however, doing so may affect certain site features.
7. Your Rights
You may:
Request access to your personal information
Ask us to update or delete your information (with some legal exceptions)
Unsubscribe from marketing communications at any time
To make a request, contact us at: info@violetwatersco.com
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal data.
9. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will promptly delete it.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by the "Effective Date" above. Continued use of our site or services indicates your acceptance of any changes.
11. Contact Us
If you have any questions or concerns about your privacy, please reach out to:
The Root Coaching / The Root Shop
Email: info@violetwatersco.com
Website: www.violetwatersco.com