The Root
Privacy Policy
Effective Date: May 5, 2025
Thank you for trusting The Root Coaching and The Root Shop, operated through www.violetwatersco.com. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including coaching, digital content, and purchases made through our online store.
By accessing or using any part of our site and services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to provide and improve our offerings, ensure your safety, and deliver personalized support.
Personal Information: When you book a coaching session, download resources, or make a purchase, we may collect your name, email address, billing/shipping information, payment details, and any other information necessary to fulfill your request.
Non-Personal Information: We also collect data such as your IP address, browser type, and activity on our site to improve performance and user experience.
2. How We Use Your Information
We may use your information to:
Deliver coaching services and support
Process purchases and send order confirmations
Send newsletters, updates, or promotional offers (only if you opt-in)
Respond to inquiries or provide customer support
Analyze trends and enhance user experience
Comply with legal obligations
We will never sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your information with trusted service providers (such as payment processors and email platforms) solely for operational purposes. These third parties are required to safeguard your information and use it only for the agreed-upon tasks.
We may also disclose information if required to do so by law.
4. Data Security
We use industry-standard practices like SSL encryption to protect your personal information. However, no digital platform can guarantee absolute security. Please take care when sharing personal information online.
5. Coaching Disclaimer
Please note that coaching services offered by The Root Coaching are for educational and personal development purposes only. They are not a substitute for licensed medical, psychological, or mental health care.
If you are experiencing symptoms of a mental health condition or crisis, we encourage you to seek support from a qualified healthcare professional. By using our coaching services, you acknowledge and agree that The Root Coaching is not responsible for any outcomes related to your mental or physical health.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. Your Rights
You may:
Request access to your personal information
Ask us to update or delete your information (with some legal exceptions)
Unsubscribe from marketing communications at any time
To make a request, contact us at: info@violetwatersco.com
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal data.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware of such a collection, we will delete the data immediately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by the "Effective Date" above. Continued use of our site or services indicates your acceptance of any changes.
11. Contact Us
If you have any questions or concerns about your privacy, please reach out to:
The Root Coaching / The Root Shop
Email: info@violetwatersco.com
Website: www.violetwatersco.com