Terms and Conditions for

The Root Shop

Effective Date: May 5, 2025
Website: violetwatersco.com
Email: info@violetwatersco.com

Welcome to The Root Shop. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our shop, you agree to these terms. Please read them carefully.

1. General Information

The Root Shop is operated under Violet Waters Co. and offers digital and physical products related to self-healing, coaching, and creative expression. These terms apply to all users of the site.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and make purchases.

3. Products and Services

We offer both digital and physical products.

• All product descriptions, pricing, and availability are subject to change without notice.

• We reserve the right to modify, update, or discontinue any product at any time without liability.

  Digital Downloads

  You will receive access to digital products via email or through an automatic download after purchase. Please ensure your email address is correct at checkout.

  Physical Products

  Shipping details, costs, and estimated delivery times are provided at checkout. Delivery timelines may vary depending on your location and external factors beyond our control.

4. Payments

All payments are processed securely through third-party payment processors. We do not store or have access to your payment information. Accepted payment methods are displayed at checkout.
All prices are listed in USD unless otherwise stated.

5. Refunds & Returns

• Digital Products: Due to the nature of digital content, all digital sales are final and non-refundable.

• Physical Products: Returns may be accepted on a case-by-case basis if an item arrives damaged or defective. You must contact info@violetwatersco.com within 7 days of delivery to report any issues.

Approved returns or replacements are handled at our discretion.

6. Intellectual Property

All content on this website—including text, graphics, logos, designs, images, workbooks, frameworks, and downloadable materials—is the intellectual property of Violet Waters Co.

You may not copy, reproduce, distribute, resell, or use any content or products for commercial or non-commercial purposes without prior written permission.

7. User Conduct

By using this site, you agree not to:

• Use our products or content for unlawful or harmful purposes

• Attempt to gain unauthorized access to the website or its systems

• Harass, abuse, or harm others through use of our services

We reserve the right to refuse service, suspend access, or cancel orders for violations of these Terms.

8. Privacy

Your privacy matters to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Limitation of Liability

To the fullest extent permitted by law, The Root Shop and Violet Waters Co. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of—or inability to use—our products, services, or website.

All products are provided “as is” and “as available.”

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be reflected by an updated Effective Date. Continued use of the website after changes constitutes acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns about these terms, reach out to us at:
📧 Email: info@violetwatersco.com
🌐 Website: violetwatersco.com