Terms and Conditions for

The Root Shop


Effective Date: May 5, 2025
Website: violetwatersco.com
Email:
info@violetwatersco.com

Welcome to The Root Shop. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our shop, you agree to these terms. Please read them carefully.

1. General Information

The Root Shop is operated under Violet Waters Co. and offers digital and physical products related to self-healing, coaching, and creative expression. These terms apply to all users of the site.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website and make purchases.

3. Products and Services

We offer both digital and physical products. All product descriptions and prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

  • Digital Downloads: You will receive access to digital products via email or through an automatic download after purchase. Please ensure your email address is correct at checkout.

  • Physical Products: Shipping details will be provided at checkout. Delivery timelines may vary based on your location.

4. Payments

All payments are processed securely through trusted third-party gateways. We accept major credit/debit cards and other listed payment methods at checkout. Prices are listed in USD unless otherwise stated.

5. Refunds & Returns

Due to the nature of digital products, all digital sales are final and non-refundable. For physical items, we may accept returns under limited circumstances (e.g., if the product arrives damaged). Please contact info@violetwatersco.com within 7 days of receiving your order to discuss any issues.

6. Intellectual Property

All content, including but not limited to text, graphics, logos, images, and downloadable materials, is the intellectual property of Violet Waters Co. You may not copy, reproduce, distribute, or use our materials without express written permission.

7. User Conduct

By using this site, you agree not to:

  • Use our products or content for unlawful purposes

  • Attempt to gain unauthorized access to our site

  • Harass, abuse, or harm others through our services

We reserve the right to refuse service to anyone for violations of these terms.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy for full details on how we collect, store, and use your personal information.

9. Limitation of Liability

We do our best to ensure accurate and high-quality offerings, but The Root Shop shall not be held liable for any damages resulting from your use or inability to use our products or services. All products are offered "as is" and "as available."

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Updates will be reflected by a revised “Effective Date.” Continued use of the site means you accept any changes made.

11. Contact Us

If you have any questions or concerns about these terms, reach out to us at:
📧 Email: info@violetwatersco.com
🌐 Website: violetwatersco.com